Sharp Printer Secure Batch Printer Release Setup
Sharp Printer Secure Batch Printer Release Setup
Custom Folder Configuration
June 27th, 2025 - MJB
Sharp Printer Secure Print Batch Release.docx
On Printer Setup
Staging – can be done before remote session with user. You just need to know what PIN number they would like to use (5-8 digits).
- Access printer in internet browser via printer IP address.
*Note that IP address can be obtained via printer driver settings or system info from printer’s touch panel (as shown below).
2.Click on “Document Operations” button on top banner
3. Click on “Custom Folder”
5. Type in TM’s full name as folder name, supply user initials, and PIN number
*Ask TM what they would like their PIN to be. Note it must be between 5-8 digits.
*Try to get this in person or via phone so PIN is not recorded in email, ticket, or chat.
6. Fill Radio button for “User”
7. Click “Submit” button to apply changes
"Submit and Register Next" button is handy for adding multiple TMs custom folders sequentially during the same session
8. IMPORTANT: Click the “Update button within the Custom Folder screen to create the new folder. Otherwise, changes will be lost.
9. You’re now down with the on-printer close the browser window. And continue the setup on the users workstation.
PC / Driver Setup
20 Min remote or deskside session w/ end user
- Add printer to PC normally (if not already added)
- Access Printer Preferences
*Note that admin permissions are not necessary to make these changes. This can be done via a simple Teams screenshare, or power users can perform this part of the setup themselves.
4. Under Print Release
- Select “Hold Only”
- Select “Custom Folder”
- Pick Custom Folder you created above
- Input PIN Number you created above
- Click “OK” button to save
- Note do not check the box for PIN Code, nor fill it in, on the main Job Handling page. See screen grabs below.
5. Click “OK” again to save settings
6. You’re now done with the workstation setup process. As a next step I recommend testing the functionality with the user (i.e. print a test page and have user release the print job at the printer).
7. You may also want to explain the important notes at the end of this document to the user (as applicable).
Print Job Release / Retrieval
At Printer Touch Panel
- Click on “File Retrieve”
- Click on Custom Folder Name
- Input PIN Number and click OK
- Select job(s) you wish to print
- Click “Print Now” button
Important Notes About Custom Print Folders and PINs
PIN Recovery:
IT cannot reset a lost PIN or access a user’s print queue if the PIN is forgotten. If this happens, the only option is to delete and recreate the custom folder. There is not clean reset PIN function without the original PIN on hand. We also cannot recover documents from this queue if the PIN is lost.
Print Queue Retention:
Jobs in the print queue are automatically cleared each night at midnight for security and space management. Users must physically release and print their jobs the same day they are queued, otherwise they will be purged.
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Printer-Specific Folders:
Each printer maintains its own list of custom folders and PIN numbers. If a user needs the same setup on multiple printers, this process must be repeated on each device.